Strategic Positioning
Want to get started? Look no further. Our consultants can help you to fully embrace Xperience Management and XLA.
3-Year Strategic Plan
What business are you really in and which market trends affect your business? With a proven approach and in collaboration with your teams we develop a 3‑Year Strategic Plan to (re)position yourself for success.
Are you looking for something different or do you want some more information? Feel free to contact academy@giarte.com to discuss the possibilities.
What clients say
For us as a service provider, XLA is an excellent catalyst for understanding customers. XLA‘forces’ us and our customers to determine the moments of truth. With an SLA, you don’t get customers happy; with XLA you do.
EMILE STAM, COO OPEN LINEThe Giarte team guided us in the implementation of the XLA commitment to our customer relationships. The result is a manifest customer promise in‘the 7i’s of Ictivity’. By living through the 7i’s and stimulating workshops, Giarte showed the importance of soft skills in IT services. The XLA commitment is now the common thread through our full-service provision.
WILBERT VAN BEEK, CEO ICTIVITY
