AMAZE is a certified ServiceNow add-on tool for collecting, measuring and gaining user experience (UX) insights.

Amaze provides an industry-standard, ‘out-of-the-box’ survey management solution delivering meaningful and actionable insights for continuous improvement in ITSM.




In this digital era, the productivity of your staff is highly dependent on the quality of your IT services. Nevertheless, technology often receives more attention than people.
ITsat puts the people / users at the centre next to the IT provisioning.

Frequent collection of user feedback provides a structural insight into your staff’s experiences with the IT services.
Our clients use Amaze Methodology and insights to improve the experiences of IT end users, often in collaboration with external service providers.
This results in an appropriate balance between the technical performance of the IT systems and the human performances of the business.


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