Giarte Academy

Become a Master

Embed XLA thinking throughout the organization

As creators of XLA, we coordinate the development of this philosophy with our partners. We design, facilitate and license XLA training courses. Our goal? Empower IT organizations and service providers to put the value of IT at the center of their modus operandi. 

At Giarte, we believe that XLA helps companies and employees to create better, more valuable IT. This is why we started training courses to share, spread and enhance the method and best practices.

Take your first steps into Experience Management and start with any of our courses listed on our Giarte Academy website. 


The Academy welcomes people from diverse backgrounds, such as DevOps, customer operations, software development, service delivery, service improvement, customer success management, sourcing management and UX / CX experts. All courses are open to individuals and groups from one organization.

A common goal

The shared language and mindset, that’s what most participants see as the greatest asset of the Academy. Processes and rules will always be necessary, but working from the same idea of​value really gives IT teams wings.

Become a master too. Contact Giarte.