Giarte is the IT services and IT outsourcing research and consultancy firm. Giarte has now been recording experiential knowledge and perception about IT services in business environments for more than 15 years. Giarte makes use of two unique services: ITsat® and Outsourcing Performance® (OP). Giarte is convinced of the strength of IT as the enabler of innovation and growth. This is because IT runs deep in the veins of every organization. IT determines the performance of all the organization's staff and good IT provides for progress and continuous service improvements for both outsourcers and service providers.